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Surface Medic franchise · Exclusive UK territories

Build a repair business with three vans on the road.

Start with your own van and your own patch. Head Office runs the Google adverts in your area and sends the jobs to you. Within your first year you take on a technician, and by year three you're running a team of three vans.

  • We find the customers for you, so you don't start with an empty diary
  • A clear plan to grow from one van to three
  • No repair experience needed. We train you, then help you hire and train your team
  • Run it from home. No shop, no unit, no big overheads
£132kForecast profit in year three*
3 vansYour business by year three
2–4 wksTraining before you launch
Free download · No obligation

Get the franchise brochure

See the full three-van plan, the numbers, the training and which areas are still available.

Surface Medic Franchise ProspectusAn introduction to the multi-van opportunity, repair work, training and support.

Trading since 2016Part of the Service Solutions GroupLeads supplied by Head OfficeExclusive territoriesNo experience neededRun it from homeInsurer and developer workGrow to three vans2 to 4 weeks of training
Why this franchise is different

Most franchises sell you a job. We help you build a business.

You start on the tools with one van. Then you hire technicians, add vans and spend more of your time running the business. Here's how it plays out.

Launch with your own van

Finish your training, then work Van 1 yourself while Head Office leads fill your diary, from about 5 days in month one to a full 20 days a month by month six.

1Vans on the road
BuildingForecast turnover
Doing the repairsYour focus
A typical van franchise

1 van. 1 wage.

You No van No van
YouCapped by your own hours
  • You find your own customers
  • Off sick or on holiday? No income
  • Your own hours set the limit
The Surface Medic model

3 vans earning. You run it.

You Technician Technician
YouVan 2Van 3
  • Head Office sends you the work
  • Your vans keep earning when you're off
  • £132k forecast profit by year three*
Where your work comes from

You do the repairs. We bring you the customers.

The hardest part of any new business is finding customers. Head Office runs Google adverts aimed at people in your area who need a repair right now, and sends every enquiry straight to your phone with photos of the damage.

  • Enquiries arrive with photos, so you can price the job before you visit
  • Enquiries land straight on your phone, ready to quote
  • No cold calling, no leaflets, no chasing work
27enquiries in our first 16 days in the North West
£12average cost per enquiry
£20a day ad budget
08:30
ExampleNew enquiriesJW
Enquiries this week9
Quoted this week£1,465
From your Head Office ads
  1. 01

    A homeowner searches

    A burnt worktop or chipped bath sends them straight to Google.

  2. 02

    They find Surface Medic

    Our adverts put your business at the top of the results in your area.

  3. 03

    The enquiry comes to you

    Their details and photos land on your phone, ready to quote.

  4. 04

    You book it and fix it

    Most repairs take a few hours, and happy customers come back.

Lead volumes and conversions are not guaranteed; they depend on franchisee performance and advertising spend. Full details and costs will be shared at the Business Information Meeting.

What Surface Medic does

We make damaged surfaces look new again.

Most people think a burnt worktop or a chipped bath means paying for a replacement. We repair it instead, usually in a few hours and for a fraction of the cost. Drag the slider to see the difference.

Quartz worktop edge after repair
Quartz worktop edge with a chip before repair
BeforeAfter

Chipped quartz worktop

A chip on the edge of a quartz worktop, rebuilt with colour-matched resin and blended back into the stone.

Usually done in
A few hours
Instead of
A new worktop
Who books it
Homeowners, landlords, kitchen fitters
HomeownersKitchen and bathroom fittersEstate and letting agentsNew-build developersInsurance repairsHotels and restaurantsShops and officesSchools and hospitalsHoliday parks and letsFacilities management
Who we're looking for

Built for people who want to run a business.

You don't need a background in repairs. Tradespeople and people from management or business backgrounds do equally well. What matters is the drive to grow.

Most of our partners · The business builder

You want to build something bigger than yourself.

You're happy to get stuck in at the start, but your goal is a team of vans, a strong local name and a business that earns without you on every job.

  • Comfortable managing people, budgets and customers
  • Ready to hire your first technician within a year
  • Able to invest in your launch and keep some working capital aside
  • Ex-managers, ex-forces, sales and trade backgrounds all welcome
Also welcome · The owner-operator

You want to be your own boss with one van.

Prefer to stay hands-on? You can run a single van with leads supplied by Head Office, and grow later if you choose.

  • Practical and proud of your work
  • Great with customers
  • Wants more control over your hours and income
Training and support

In business for yourself, never by yourself.

From your first repair to hiring your third technician, the Surface Medic team is on the end of the phone.

2 to 4 weeks of hands-on training

Learn the repairs with expert trainers, then on real jobs alongside an existing franchisee. No experience needed.

Help building your team

Recruit, train and manage your technicians.

Know your numbers

Coaching on margins, wages and cash flow.

Leads in your territory

Head Office adverts aimed at your area.

An app for the admin

Quotes, invoices and scheduling in one place.

A network behind you

A dedicated support contact, an in-house designer for your van and marketing, regional franchisee meetings and a community of partners to learn from.

Your next steps

From brochure to your first job

Here's what happens after you download the brochure, one step at a time.

  1. 1
    Surface Medic brandPDF · Free
    Today

    Download the brochure

    Fill in the short form and the introductory prospectus lands in your inbox straight away. Read it at your own pace.

  2. 2
    A Surface Medic consultationNo obligation
    This week

    Discovery call

    A relaxed, no-pressure call with the franchise team about your goals and which territories are available near you.

  3. 3
    Surface Medic Head Office in PrestonHead Office visit
    Next

    Meet the team in Preston

    Visit Head Office, see the repairs up close, meet the people behind the brand and go through the numbers together.

  4. 4
    A Surface Medic technician with his vanFull training
    2 to 4 weeks

    Training

    Hands-on repair training, time on real jobs with an experienced franchisee, then quoting, systems and how to build your team.

  5. 5
    A Surface Medic van at a new-build siteVan 1 on the road
    Launch day

    Your first job, then your second van

    Start taking Head Office leads in your exclusive territory. Once your diary is full, we help you hire your first technician.

Start with step one: get the brochure
Common questions

Straight answers

Still got a question? Call the franchise team. They'll talk it through honestly, with no hard sell.

Franchise team01772 585 018franchise@surfacemedic.co.uk
Do I need any repair experience?

No. Our 2 to 4 week training programme teaches you the repairs from scratch, including time on real jobs with an experienced franchisee. Many of our partners come from management, sales or other trades.

How do I get customers?

Head Office runs Google adverts aimed at people in your territory who need a repair and sends those enquiries to you. You can also build regular work with letting agents, kitchen fitters, builders and insurance repairers, and we'll show you how.

Do I have to run three vans?

No. The three-van plan is how most partners grow and it's what the forecast is based on, but you can run a single van and grow at your own pace. It's your business.

When would I hire my first technician?

The forecast has your first technician starting around month eight, once your own diary is full. We train you on recruiting, onboarding and managing them, and help you train them on the repairs.

Do I need a shop or a unit?

No. You run the business from home and your van is your workshop, which keeps your running costs low.

How much does it cost to join?

Download the short prospectus for an introduction to the opportunity. Ask the franchise team about the full investment, what’s included, ongoing fees and financial forecast at the Business Information Meeting.

What happens after I download the brochure?

The brochure is emailed to you straight away. A member of the franchise team will then get in touch to answer your questions and, if you'd like, book a no-obligation discovery call.

© 2026 Surface Medic Limited · Solutions House, Fairways Office Park, Fulwood, Preston PR2 9LF

Forecast figures are illustrative, based on the Surface Medic franchisee forecast model, and are not a guarantee of future income. Franchise opportunities are subject to territory availability and candidate suitability.

Download the brochure